Poor organization
A very reliable cruise line.
Reliable company, excellent organization.
Everything was fine except for the baggage disembarkation and the food.
Excellent in every respect the entertainment staff, singers, musicians, and various performers. All true professionals, tireless and highly deserving. The company should improve customer care: extremely long queues at the guest services and excursions desks are unacceptable during a vacation. Greater attention should also be given to food quality and restaurant staff.
Costa Cruises has always been synonymous with quality and reliability.